support/account/delete
Delete your Nexu account.
You can also do this from inside the app — Settings → Account → Manage account → Delete account. This page exists because Apple, Google, and Google OAuth verification all require a public deletion path.
step 01
You can do this in the app, or here.
In the app: Settings → Account → Manage account → Delete account. Two confirmations follow.
On this page: sign in, then complete the form below. Same outcome.
step 02
What gets deleted, immediately and irreversibly.
Hard-deleted within seconds
Profile (name, bio, avatar, signature)
All habits (active & archived)
All check-ins & reflections
All proof photos
All chat messages & media you sent
All partner nudges
All accountability invites
Habit Circle memberships you created
Lumi chat history
Push notification tokens
Auth session & OAuth tokens
Local AsyncStorage (on next launch)
↳ note: if you created a Habit Circle, deleting your account also deletes that circle's chat thread for remaining members. This is intentional.
step 03
What does not get deleted.
- Messages other users sent to you remain in their own accounts (so their history stays intact).
- Anonymized, aggregated usage metrics may persist (no personal identifiers).
- Legally required records (e.g. payment receipts, if applicable) may be retained for as long as the law requires.
danger zone · this cannot be undone
Request your account deletion.
Enter the email you signed up with. The account tied to that email will be permanently deleted — there is no recovery window, no soft-archive, no 30-day grace period.
Lost access to your account?
Email support.nexu@gmail.com with the email you signed up with — a human will help you delete it.
Email support.nexu@gmail.com with the email you signed up with — a human will help you delete it.